Definition of GDPR key terms
• GDPR is General Data Protection Regulations.
• Data Controller is the person who determines the purposes and means of processing the personal data collected.
• Personal Data is single piece of data, or combination of data which could lead to the identification of a living individual.
• Sensitive Personal Data is personal data that reveals racial, ethnic origin, political opinions, religious or philosophical beliefs, genetic data, biometric data, health data, sexual orientation or sex life.
• Processing Activities are processes or tasks which involves capture, use or storage of personal data.
• Lawful Basis for processing. There are 6 lawful bases for processing personal data detailed within GDPR. These are
3. Legal Obligation
4. Vital Interest
5. Public Task
6. Legitimate interest
A lawful basis for processing must be assigned to each processing activity.
• Privacy Statement A legal document which discloses how personal data is used within an organisation.
What information do we collect?
We collect information about you via our website. We only collect information which is necessary, relevant and adequate for the purpose you are providing it for.
The information we collect includes some or all of the following:
1. Name (including title)
3. Phone numbers
4. Email address
5. The date and time you used our services
6. The pages you visited on our website and how long you visited us for.
7. Your IP address
8. Your GPS location (where you have permitted access to this)
9. The internet browser and devices you are using
10. Cookie, Pixels or Beacon information
11. The website address from which you accessed our website
12. Details of any transactions between you and us
13. Any information within correspondence you send to us.
How do we use this information?
IAS Eviro will only process information that is necessary for the purpose for which it has been collected. You will always have the option not to receive marketing communications from us (and you can withdraw your consent or object at any time). We will never send you unsolicited ‘junk’ email or communications or share your personal information with anyone else who might.
Where you have provided your consent, we may use and process your information to contact you from time to time about special offers, promotions, events, products, services or information which we think may be of interest to you (don’t worry, we won’t bombard you);
You can withdraw your consent at any time by contacting us on the details here.
Sometimes we will need to process your personal information to contact you if there is an urgent safety issue.
How do we share this information?
We do not sell your information to any third parties.
How long do we keep your information for?
We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.
We do not retain personal information in an identifiable format for longer than is necessary.
If we have a relationship with you (e.g. you are a customer or the registered contactor) we hold your personal information for 3.5 years from the date our relationship ends. We hold your waste disposal information for 6 years from the date our relationship ends for traceability of hazardous waste audit purposes.
The only exceptions to the periods mentioned above are where:
The law requires us to hold your personal information for a longer period, or delete it sooner;
• Where you have raised a complaint or concern regarding a product or service offered by us, in which case we will retain your information for a period of 6 years following the date of that complaint or query; or
• You exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law (see further ‘How can I manage the information we hold about you?’)
How can I manage the information we hold about you?
You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase information we hold about you. You can also object to us using your personal information (where we rely on our business interests to process and use your personal information).
You have a number of rights in relation to your personal information under data protection law. In relation to most rights, we will ask you for information to confirm your identity and, where applicable, to help us search for your personal information.
Except in rare cases, we will respond to you within 30 days after we have received any request.
You have the right to:
1) Ask for a copy of the information that we hold about you;
2) Correct and update your information;
3) Withdraw your consent (where we rely on it).
4) Object to our use of your information (where we rely on our legitimate interests to use your personal information) provided we do not have any continuing lawful reason to continue to use and process the information.
5) Erase your information (or restrict the use of it), provided we do not have any continuing lawful reason to continue to use and process that information;
6) Transfer your information in a structured data file (in a commonly used and machine-readable format), where we rely on your consent to use and process your personal information or need to process it in connection with your contract.
You can use the details below to exercise the above rights and/or manage your personal information and/or raise any specific data protection concerns:
IAS Enviro 16 Gildredge Road
Phone: 01323 573333
To make this site work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
• your display preferences, such as contrast colour settings or font size
• help us to know how you use our sites, and make the content shown more relevant to your interests and needs.
None of the cookies used on our websites collect information that personally identifies you.
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
What are my choices regarding cookies?
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can I find more information about cookies?
You can learn more about cookies on www.allaboutcookies.org